Privacy Policy.
Clear from the start.

About this policy

HSE Elements Inc. (“HSE Elements”, “we”, “us”, or “our”) is a Canadian provider of health, safety, environmental, and quality consulting, training, and field services. This Privacy Policy explains how we handle personal information in connection with our website at hseelements.com, our communications, and the services and programs we provide.

Personal information means information about an identifiable individual. It does not ordinarily include business information that cannot identify an individual. Our practices are guided by applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy requirements where applicable.

This policy does not replace a separate privacy notice or agreement that may apply to a particular employment relationship, client engagement, or training platform. Where another notice applies, we will explain the relevant context.

Information we collect

The information we collect depends on how you interact with HSE Elements. It may include:

• Contact and business information: your name, employer, role, email address, telephone number, and the details you provide in an enquiry or correspondence.
• Training and registration information: course selections, registration details, attendance, assessments, completion status, certificates, and information needed to administer training.
• Client and field-service information: information relevant to a project or engagement, including professional contact details and information provided to support inspections, audits, safety programs, or incident-related work.
• Recruitment and program information: resumes, qualifications, work history, certifications, and other information you provide when applying for a role, apprenticeship, or professional opportunity.
• Website and device information: technical information such as IP address, browser type, device characteristics, pages visited, referring pages, and interactions with the website, depending on the tools enabled.

Some HSEQ matters may involve sensitive information. Where this is necessary for a legitimate purpose, we take the sensitivity of the information into account and apply additional care and any required consent or other legal authority. Please do not submit unnecessary medical or other sensitive personal details through a general website form.

Where information comes from

We may receive personal information directly from you when you submit a form, contact us, register for training, apply for an opportunity, or communicate with our team. We may also receive relevant information from an employer, client, course organizer, service provider, or professional reference where appropriate and permitted by law.

Some technical information is collected when a device interacts with our website or through website tools, if enabled. We seek to limit collection to information reasonably required for the purposes described in this policy.

How we use personal information

We may use personal information to:

• Respond to enquiries, provide estimates, communicate with clients, and manage service requests.
• Arrange, deliver, assess, and document instructor-led or online training, including relevant training records and certificates.
• Carry out consulting, field services, audits, investigations, and associated operational or administrative activities.
• Evaluate applications for employment, apprenticeships, and other professional opportunities.
• Manage contracts, invoicing, records, customer service, and other legitimate business operations.
• Maintain the security, functionality, accessibility, and performance of our website and systems.
• Send service updates or marketing communications where permitted by law and consistent with your choices.
• Meet legal, regulatory, professional, recordkeeping, and safety-related obligations.

Where we want to use personal information for a materially different purpose, we will provide appropriate notice and seek consent where required.

Consent and communication choices

Where consent is required, we seek it in a manner appropriate to the information involved and the reason for its collection, use, or disclosure. In some circumstances, applicable law allows information to be handled without consent.

You may withdraw consent to an optional use of your personal information, subject to legal or contractual restrictions and reasonable notice. Withdrawal may affect our ability to provide a requested service where certain information is necessary.

If you receive commercial electronic messages from HSE Elements, you can use the unsubscribe method included in those messages or contact us to update your preferences. Administrative, safety-related, or other non-promotional messages may still be necessary in connection with an active service or relationship.

When information may be shared

Personal information may be made available, where appropriate, to:

• Service providers: organizations that support website hosting, information technology, communications, training administration, scheduling, or other business functions on our behalf.
• Clients and sponsoring organizations: for example, information about training registration, attendance, or completion provided to an employer that arranged or funded training, where appropriate.
• Training and delivery partners: where their involvement is necessary to coordinate or deliver the service requested.
• Professional advisers, regulators, or authorities: where disclosure is authorized or required by law, or necessary to address legal, safety, or security matters.
• Parties to a business transaction: where permitted by law and subject to applicable confidentiality and privacy requirements.

We limit disclosures to relevant purposes and take reasonable steps to require service providers handling information for us to protect it. We do not use a request for training or field services as automatic consent to unrelated third-party marketing.

Cookies and website analytics

Our website may use cookies and similar technologies for essential functions, site security, preference settings, and measurement of website performance. Depending on the services configured, these technologies may collect technical information about visits and website interactions.

Essential technologies help a website operate. Optional analytics or other non-essential technologies, where enabled, are subject to the notice and consent choices required by applicable law. If we offer a cookie-preference tool, you can use it to manage the categories it supports. You can also adjust your browser settings to restrict or delete cookies, although some website features may not work as intended.

Website content may occasionally link to or incorporate third-party services, which can have their own privacy and cookie practices. We recommend reviewing their notices when interacting with those services.

Security and retention

We use administrative, technical, and physical measures appropriate to the sensitivity of the information to reduce the risk of unauthorized access, loss, misuse, or disclosure. Access should be limited to people and service providers who need information for an authorized purpose. No website, system, or method of transmission can be guaranteed completely secure.

We keep personal information only for as long as reasonably necessary to fulfil the purposes for which it was collected, meet legal or professional recordkeeping requirements, resolve matters, and maintain appropriate business records. Retention periods vary by record type. When information is no longer required, we take reasonable steps to securely delete it, destroy it, or de-identify it, as appropriate.

Processing outside Canada

Some technology or service providers may store or process personal information in jurisdictions outside your province or outside Canada. When information is processed elsewhere, it may be subject to the laws of that jurisdiction, including lawful access requests from courts or public authorities.

HSE Elements remains responsible for personal information under its control and takes appropriate steps to assess and manage the privacy risks associated with service providers, subject to applicable legal requirements.

Your privacy rights

Subject to applicable law and relevant exceptions, you may ask us to:

• Explain whether we hold personal information about you and how it is used or disclosed.
• Provide access to personal information about you.
• Correct inaccurate or incomplete information.
• Consider a request to withdraw consent, restrict a use, or delete information where applicable.
• Review a concern about how your personal information has been handled.

Additional rights may apply under the privacy law governing your information. We may need to verify your identity before responding, and some requests may be subject to legal limitations. We will explain those limitations where required.

Other websites and minors

Links to external websites, training platforms, or third-party services may take you outside the HSE Elements website. Their privacy practices are governed by their own policies, and we encourage you to review those policies before providing information.

Our website and services are primarily intended for organizations, professionals, and individuals seeking workplace-related services. We do not knowingly seek personal information from children through our general website. Where a training program involves minors, appropriate notices and consent arrangements will be handled in accordance with applicable requirements.

Updates to this policy

We may revise this Privacy Policy to reflect changes in our services, technology, operational practices, or legal obligations. The date at the top of this page identifies the most recent update. If a change materially affects how we use personal information, we will provide any additional notice or request any consent required by law.